Privacy policy

Data controller

Data we process

Contact enquiries store your name, email address, optionally your company, the selected service area, budget range and message. Call bookings store your name, email address, optionally your company and phone number, the topic of the call and the selected time slot; the confirmation is sent by email. User accounts store your name, email address, company, role and, once set, a hashed password. The client portal stores projects, milestones, enquiries, files and messages.

Legal bases

We process your data to handle your enquiry, to arrange calls, for your client account and to carry out our projects (Art. 6(1)(b) GDPR), to comply with statutory retention obligations (Art. 6(1)(c) GDPR) and on the basis of our legitimate interest in operating the website securely, for example to protect against misuse (Art. 6(1)(f) GDPR).

Cookies and local storage

After you sign in, we set the strictly necessary session cookie “proud_session”. It cannot be read by scripts (HttpOnly), is valid for 7 days and is deleted when you sign out. The legal basis is § 25(2) TDDDG. Only in the client portal does your browser keep a record in local storage (localStorage) of which project updates you have already seen. This information stays on your device.

If you choose a language using the “DE / EN” switch, we store this choice in the cookie “proud-language” so the website appears in your preferred language. It cannot be read by scripts (HttpOnly) and is valid for one year. The legal basis is § 25(2) TDDDG. If no choice is stored, we select the language of the home page based on your browser's language setting and the country our hosting provider derives from your IP address. We do not store this information.

Meta Pixel (only with consent)

With your consent, we use the Meta Pixel of Meta Platforms Ireland Ltd., Merrion Road, Dublin 4, Ireland, on the public pages of this website. It helps us measure how our ads on Facebook and Instagram perform, for example whether an inquiry is sent after an ad click. Meta processes your IP address, browser and device information, the page visited and cookies, and may link this data to your Meta account and also process it in the USA. We are jointly responsible with Meta for the collection and transmission (Art. 26 GDPR). The legal basis is your consent (Art. 6(1)(a) GDPR, Section 25(1) TDDDG). We store your decision in your browser's local storage. The pixel is not used in the client portal or the admin area. Images and fonts are served from our own server; no external font services are loaded.

Recipients and processors

To operate this website, we use the following service providers: Vercel Inc. as hosting provider, data centre region Frankfurt am Main (fra1); Vercel Inc. (Vercel Blob) for storing uploaded files; Neon Inc. as operator of the PostgreSQL database; GitHub Inc., solely for managing the source code of this website.

Project previews

With an external project preview, a connection to the respective operator is only established when you open the preview link. External sites are subject to their own privacy policies.

Retention period

Data subject to statutory retention obligations (§ 147 AO, § 257 HGB) is stored for the period required by law. All other data is stored until your enquiry has been dealt with or the business relationship has ended.

Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection (Art. 15–21 GDPR). You can also lodge a complaint with a data protection supervisory authority (Art. 77 GDPR).